Shipping policy

Shipping Policy

Thank you for shopping with Kinex Store. Below you'll find everything you need to know about how we ship your order within the United States.

Exclusive US Shipping
Currently, Kinex Store proudly ships exclusively to addresses within the United States. We are working hard to expand our operations internationally in the near future. Stay tuned!

Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times
• Standard US Shipping: 7-15 business days.

Shipping times are estimates and begin from the date of shipping, not the date of order. Delivery times may vary due to carrier delays, customs processing, weather, or high order volume, particularly during peak seasons.

Shipping Costs
We are happy to offer FREE Standard Shipping on all orders across the United States. No minimum purchase required.

Order Tracking
Once your order ships, you will receive a tracking number via email (usually USPS or DHL). Please allow 24-48 hours for tracking information to update after it is first issued.

Lost or Stolen Packages
Kinex Store is not responsible for packages that are lost, stolen, or delayed after being marked as delivered by the carrier. If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly first, then reach out to us at support@kinexstore.com and we will do our best to assist you.

Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately after placing your order so we can attempt to correct it before shipment.

Contact Us
Questions about your shipment? Email us at support@kinexstore.com with your order number. We are here to help!